Rock Tamers

Recovery Rope Kit Warranty & Disclaimer

 

Last Updated: September 16, 2024

 

WARNING.  Death or serious injury could result if proper operating and weight load instruct

ions are not followed. For full instructions please visit rocktamers.com/off-road/recovery-rope-kit-instructions.

 

WARNING:  This product can expose you to chemicals including Phthalates & Lead which are known to the State of California to cause cancer. For more information, go to www.P65Warnings.ca.gov.

 

Notice to Consumers: All Rock Tamers® products are mechanical devices that will eventually show signs of wear, damage, and aging. The environment and conditions of use will determine the safe service life of these products. Periodic inspection and maintenance are essential to retaining maximum efficiency of the product’s properties. Because of a policy of continuous product improvement, Rock Tamers® reserves the right to change designs, materials, specifications, or instructions without notice.

 

Assumption of Risk: The consumer understands that vehicle recovery is an activity that involves risk and danger. Serious bodily injury, including death, can occur. The consumer fully accepts and assumes all such risks and responsibilities for injury, loss, and damage that may occur as a result of the use of Rock Tamers® products.

 

Limited Warranty: Rock Tamers® warrants all products to be free of defects in material and workmanship under normal use and service for the period of one (1) year from the original consumer date of purchase. Rock Tamers® limits its obligation to repairing or replacing any part that proves defective in material or workmanship. A valid Return Goods Authorization (or RGA number) must be obtained from Rock Tamers®. Without this authorization number, no returns will be accepted and no credit will be issued. Any freight collect shipments will be refused. Rock Tamers® will pay return ground transportation charges only if the product is covered under this warranty. All returns must be shipped with TRANSPORTATION CHARGES PREPAID, to the address below, with a valid RGA number written clearly on the outside of the box:

Attn: Rock Tamers Returns

19475 Beacon Lite Road

Monument, CO 80132 USA

 

This warranty does not extend to any product or part that is not used in accordance with Rock Tamers® printed instructions, all applicable state and local regulations, and all applicable national standards and regulations, if any should apply. This warranty does not extend to any product or part that has been damaged by accident, misuse, abuse, or neglect, or to any product or part that has been modified, altered, or repaired by the consumer. Except as expressly set forth herein, ROCK TAMERS® MAKES NO EXPRESS OR IMPLIED WARRANTY REGARDING THE MERCHANTABILITY OF ANY PRODUCT OR PART OR ITS FITNESS FOR ANY PARTICULAR PURPOSE, OR THE DESIGN, QUALITY, CAPACITY CONDITIONS, OR WORKMANSHIP OF THE PRODUCT OR PARTS outside of the Limited Warranty, , whether used alone or in combination with others. Rock Tamers® disclaims all warranties not stated herein.

 

Limitation of Liability: Rock Tamers’ total liability for any and all losses and damages arising out of any cause whatsoever shall in no event exceed the purchase price of the products or parts in respect of which such cause arises, whether such cause be based on theories of contract, negligence, strict liability, tort or otherwise. Rock Tamers® shall not be liable for incidental, consequential or punitive damages or other losses, as allowed by law. Rock Tamers® shall not be liable for, and consumer assumes liability for, all personal injury and property damage connected with the handling, transportation, possession, installation, other use or resale of the product, whether used alone or in combination with any other product or material. If Rock Tamers® furnishes technical advice to the consumer, whether or not at consumer’s request, with respect to installation, application, or use of the product and/or its related parts, Rock Tamers® shall not be liable for such technical advice and consumer assumes all risks of such advice and the results thereof. NOTE: Any portion of this Limited Warranty and Limitation of Liability not allowed under applicable state law shall be considered severable and all other portions shall remain in full force and effect.

Patent: Information about any applicable patents is available at www.rocktamers.com/patent-information

 

Instructions:

 

Step 1: Preparation

• Inspect the Rope and Equipment: Before starting, inspect the recovery rope, soft shackles, and recovery points for any signs of wear or damage.
• Assess the Situation: Determine if the stuck vehicle is in a safe and stable position to attempt a recovery. Ensure that the stuck vehicle’s GVWR is less than the maximum GVWR rating of the rope.

Step 2: Choose Appropriate Anchor Points

• Identify Recovery Points: Locate secure recovery points on both vehicles.
• Avoid Improper Recovery Points: Do not use bumpers, tow balls, or non-reinforced areas.

Step 3: Attach Soft Shackles

• Secure the Shackles: Attach the soft shackles to the recovery points on both vehicles. Ensure they are properly oriented and seated correctly.

Step 4: Attach the Recovery Rope

• Connect the Rope: Connect the recovery rope between the two soft shackles on both vehicles. Ensure the rope has some slack.
• Check Rope Alignment: Ensure the recovery rope is straight and all twists in the rope have been removed.

Step 5: Position the Vehicles

• Stuck Vehicle: Ensure the stuck vehicle is in a neutral gear and the driver is ready to assist with gentle acceleration when necessary.
• Recovery Vehicle: Position the recovery vehicle in a straight line with enough distance to create tension on the rope.

Step 6: Initiate the Recovery

• Slowly Tension the Rope: The recovery vehicle should start moving slowly (4mph or less), allowing the rope to stretch and remove slack.
• Controlled Acceleration: Gradually accelerate the recovery vehicle to allow the rope to do its job and pull the stuck vehicle free. Do not accelerate abruptly. All individuals outside of the vehicle(s) should remain at a safe distance to avoid injury.

Step 7: Monitor the Recovery

• Watch for Signs of Progress: As the recovery rope stretches, the stuck vehicle should begin to move. Both drivers need to communicate and adjust acceleration as needed.
• Repeat if Necessary: If the first attempt does not work, stop and inspect the equipment before trying again.

Step 8: Post-Recovery

• Disconnect the Rope and Shackles: Once the stuck vehicle is free, safely disconnect the recovery rope and soft shackles.
• Inspect the Equipment: Check the recovery rope and soft shackles for any damage before storing them.
• Coil the Rope: Properly coil the recovery rope and stow it in the provided storage bag.

Step 9: Final Inspection

• Check Both Vehicles: Inspect both vehicles for any damage or issues caused during recovery. Ensure that all tools and equipment are accounted for and in good condition.

 

Safety Notes:

 

Safe Distance:

• Ensure bystanders are at a safe distance during recovery to avoid injury from rope or vehicle.
• Recovery Team Communication: Keep clear communication between drivers and any spotters throughout the process. (Example: One honk for go, two honks for stop)

Safety during setup:

• NEVER STEP OVER ROPE. If rope is not yet attached, step on top of the rope when rigging.

Rope damage:

• To avoid rope damage caused by dirt and pebbles getting inside the rope during recovery, clean the rope with water.

Rope stretch:

• Once a recovery has taken place, the rope will be stretched and will need time to go back to its original shape and length.

 

WARNING.  Death or serious injury could result if proper operating and weight load instructions are not followed. Recovery rope is not meant for weight bearing use outside of this kit. This product can expose you to chemicals including Phthalates & Lead which are known to the State of California to cause cancer. For more information, go to www.P65Warnings.ca.gov.